Improving Care Coordination and Reducing ED Utilization Through Patient Navigation

"Improving Care Coordination and Reducing ED Utilization Through Patient Navigation," offers a proven solution. It's a must-read for healthcare leaders seeking data-driven strategies to enhance patient care and optimize resource allocation.

This in-depth analysis from Mass General Brigham (MGB) reveals how a high-impact, low-cost patient navigation program can transform patient outcomes and your bottom line.

Discover a smarter way to manage patient care:

• Boost Primary Care Engagement: Learn how a patient navigation program led to a 52% increase in completed follow-up primary care appointments for Medicaid patients. This strengthens patient-provider relationships and redirects care to more appropriate, cost-effective settings.

• Reduce Unnecessary ED Visits: See how the program successfully decreased repeat ED visits by 32% for patients with low baseline utilization. This targeted approach to "rising risk" patients can preempt frequent utilization behavior and improve long-term health outcomes.

• Address Social Determinants of Health: Understand the critical role of navigators—community health workers who connect patients to vital resources like housing, food, and transportation. This holistic approach tackles the root causes of health barriers and promotes a healthier community.

This report provides a clear, evidence-based roadmap for implementing a cost-effective care coordination program. Stop guessing and start navigating your organization toward a more efficient, patient-centered future.

‍